The right hand of the CEO and other senior executives, the role has evolved from schedule coordinator to strategic translator, supporting critical decisions with data and context.
According to a survey by The Chief of Staff Association (CSA), demand for specialized CoS grew 28% over the past two years, reflecting market complexity and digital transformation. This professional has been standing out especially in five areas:
- Finance: supports the CFO in analyzing indicators, risks, and translating data into strategic decisions.
- Human Resources: connects culture and strategy, supporting diversity, engagement, and organizational transformation
- Technology: assists the CTO in prioritizing projects, coordinating agile teams, and aligning innovation with results.
- Marketing & Growth: transforms metrics into strategies, coordinating campaigns and brand positioning.
- Startups & Scale-ups: organizes processes, accelerates fundraising, and balances agility with governance.
Continuous education is essential: 65% of CoS hold degrees in business, law, or engineering, and 70% have an MBA according to the Harvard Business Review. CSA offers training paths, certifications, and global networking, ensuring up-to-date preparation for the challenges of the role.
